Last Updated: September 23, 2025
These Terms and Conditions (“Terms”) govern your use of the website [insert website URL, e.g., www.9dartthreads.com] (the “Website”) and any orders placed through it for dart merchandise supplied by 9 Dart Threads (“we,” “us,” or “our”). 9 Dart Threads is a trading name of [insert full legal entity name, e.g., 9 Dart Threads Ltd], a company registered in England and Wales under company number [insert company number], with its registered office at [insert registered address, e.g., 123 Dart Lane, London, UK]. Our VAT number is [insert VAT number].
By accessing the Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website or place an order. We reserve the right to update these Terms at any time, and changes will be posted on the Website.
1. Introduction
9 Dart Threads is a new UK-based company specializing in high-quality dart merchandise, including limited-edition signature collections released in sales blocks or “drops.” All sales are conducted online through the Website. We operate in compliance with UK consumer laws, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
2. Orders and Contract Formation

• Placing an Order: All orders must be placed online via the Website. You will receive an immediate email confirmation upon submission of your order, detailing the items, price, and estimated shipping. This confirmation does not constitute acceptance of your order.
• Acceptance: We reserve the right to accept or reject any order at our discretion, including due to stock availability, pricing errors, or suspected fraud. A contract is formed only when we send a dispatch confirmation email (or equivalent notification) stating that your order has been accepted and is being processed.
• Limited Sales Blocks: Our merchandise is released in limited sales blocks or “drops.” Once a drop sells out, no further items from that drop will be available until the next drop. Signature collections from Drop 1 will be shipped prior to the commencement of Drop 2 to ensure timely delivery for early supporters.
• Age Restriction: You must be at least 18 years old to place an order. By ordering, you confirm you meet this requirement.

3. Pricing and Payment

• Prices are listed in GBP and include UK VAT where applicable. Shipping costs are added at checkout and are non-refundable except in cases of cancellation or return as outlined below.
• Payment is processed securely via [insert payment providers, e.g., Stripe, PayPal] at the time of order. You authorize us to charge your payment method for the full amount upon order acceptance.
• All payments are in GBP. Currency conversion fees or bank charges are your responsibility.

4. Shipping and Delivery

• Shipping Origin: All orders are shipped from our UK warehouse.
• Delivery Times: Standard UK delivery is within [insert timeframe, e.g., 3-5 business days] from dispatch. International delivery times vary by destination and carrier but are estimated at [insert timeframe, e.g., 7-14 business days]. These are estimates only, and we are not liable for delays caused by carriers, customs, or unforeseen events.
• Signature Collections: Items from signature collections require a signature upon delivery for security.
• Risk and Title: Risk of loss or damage passes to you upon handover to the carrier. Title to the goods passes upon full payment.
• International Orders: We ship worldwide, but you are responsible for all import duties, taxes, and fees levied by your local customs authorities. We do not pay or reimburse any international taxes or duties.
• Tracking: A tracking number will be provided in the dispatch confirmation email where available.

5. Right to Cancel and Returns
Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period to cancel your order for a full refund (excluding shipping costs) starting from the day you receive the goods, provided the items are unused, in original packaging, and returned in the same condition. You must notify us of cancellation within this period via [insert contact email, e.g., support@9dartthreads.com] and return the goods at your own expense within 14 days of notification.

• Faulty or Non-Conforming Goods: If goods are faulty, damaged, or not as described, contact us within [insert timeframe, e.g., 30 days] of receipt for a free return label and full refund or replacement under the Consumer Rights Act 2015.
• Limited Edition Items: Due to the limited nature of our drops, returns for non-faulty items may be subject to restocking fees or unavailability of replacements.
• Refunds will be processed to your original payment method within 14 days of receiving the returned goods.

6. Privacy and Data Protection
We process your personal data in accordance with our Privacy Policy [insert link], which complies with the UK GDPR. By ordering, you consent to us using your data for order fulfillment, marketing (with opt-out option), and fraud prevention.
7. Limitations of Liability
To the extent permitted by law, our liability for any claim arising from your use of the Website or purchase is limited to the price paid for the relevant goods. We are not liable for indirect losses, such as loss of profits or data. Nothing in these Terms excludes liability for death, personal injury, or fraud.
8. Intellectual Property
All content on the Website, including images and descriptions of merchandise, is owned by us or our licensors. You may not reproduce it without permission.
9. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Us
For questions, contact us at [insert email] or [insert address].